Ox & Anchor Privacy Policy

Ox & Anchor Privacy Policy

Ox & Anchor Privacy Policy

Last updated: 9/23/2026.

Stellar IT Services doing business as Ox & Anchor (“Ox & Anchor,” “we,” “us,” or “our”) operates the website at https://www.oxandanchordigital.com. Ox & Anchor is a trade name of Stellar IT Services. This policy explains our handling of information from visitors, inquiry forms, and related communications about website development, branding, digital visibility, and lead-generation services.

This policy covers our own business website and inquiries. It does not automatically govern websites, campaigns, or lead databases operated for clients. Those activities require the appropriate client-facing notices and contractual data-processing terms; each party’s role must be determined for that engagement.

1 Information We Collect

1 Information We Collect

Information you provide. We receive the information you enter into our GHL forms or send in related correspondence. Depending on the form and what you choose to share, this may include your name, business name, email address, phone number, website address, service interests, project goals, and message content. We also receive the content of your follow-up communications.

Technical information. Website delivery and embedded forms may involve network or device information such as IP addresses, browser details, and request logs. The precise information retained by us or our providers depends on the live configuration.

Please do not submit passwords, payment-card or financial-account information, health information, or other sensitive personal information through general website forms. Do not submit another person’s information unless you are authorized to do so.

2 How We Use Information

2 How We Use Information

We use inquiry information to respond, understand your business needs, assess whether our services are suitable, discuss possible scope and next steps, and keep a record of those communications. A form submission does not authorize project work, account access, purchases, publication, or advertising expenditure.

Information may also be used as necessary to investigate misuse, maintain website operation, meet legal obligations, or establish and defend legal claims. Any additional use for marketing, appointment reminders, automated follow-up, or attribution must reflect the actual configuration and any required consent.

3 Service Providers and Information Sharing

3 Service Providers and Information Sharing

We use Framer to deliver the website and HighLevel (GoHighLevel or GHL) to process website forms. Information supplied through a form is handled through GHL as part of delivering that function. Provider access and use are subject to the relevant service arrangements and applicable law.

We may disclose information when legally required or where reasonably necessary to investigate misuse, protect rights or safety, or address legal claims. Information may also be involved in a business transfer, subject to applicable legal restrictions and notice requirements.

4 Cookies Analytics and Attribution

4 Cookies Analytics and Attribution

Embedded forms and other website components can use cookies or similar technologies. Any collection for analytics, campaign attribution, or advertising must be described according to what is actually enabled. Browser controls can limit some storage technologies, but they may affect form functionality and do not replace any legally required consent or opt-out controls.

5 Email and Text Communications

5 Email and Text Communications

Service-Related Communications

Ox & Anchor, a trade name of Stellar IT Services, uses the contact information you provide to respond to inquiries, schedule consultations, discuss proposals, coordinate projects, and communicate about requested or existing services.

We may use automated email and text message workflows to facilitate these communications. Service-related messages may include inquiry acknowledgments, appointment confirmations, scheduling updates, and project-related correspondence.

Text Messaging and Consent

Where required, we obtain your consent before sending automated service-related text messages. Providing a telephone number or submitting a website form does not, by itself, constitute consent to receive automated text messages.

Message frequency varies depending on your inquiry or service activity. Message and data rates may apply. You may reply STOP to unsubscribe from text messages or HELP for assistance. You may also contact us using the contact information published on our website.

Consent to receive automated text messages is not a condition of purchasing our services.

Promotional Communications

Ox & Anchor does not currently operate a promotional email or marketing text message program. If we introduce promotional email communications, we will provide applicable disclosures and an unsubscribe mechanism.

We will not use consent obtained for service-related text messages as authorization to send promotional text messages. Any future promotional texting program will require its own appropriate consent and disclosures.

Mobile Information and Consent Records

We do not sell or share mobile telephone numbers, SMS opt-in information, or messaging consent records with third parties or affiliates for their own marketing or promotional purposes.

We may disclose this information to service providers, including our communications platform, solely as necessary to deliver messages, maintain consent records, and support our communications operations. SMS consent will not be transferred for unrelated marketing.

6 Data Retention

6 Data Retention

We retain inquiry and communication records for the period needed to address the request and meet applicable recordkeeping or legal requirements. Retention should be limited according to the information’s purpose, the relationship, and any legitimate need to resolve disputes or protect rights.

7 Data Security

7 Data Security

No online transmission or storage system is completely secure. Please avoid sending sensitive information through public website forms and contact us if you believe information connected with this website has been compromised.

8 Your Choices and Privacy Requests

8 Your Choices and Privacy Requests

You may choose not to submit a form, although that may limit our ability to respond. Contact us using the details below to request access to, correction of, or deletion of information associated with you. We may need information to verify the request and will respond as required by applicable law. Some records may need to be retained where the law permits or requires it.

9 Children’s Privacy

9 Children’s Privacy

This website is intended for adult business inquiries, not for children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has submitted personal information, please contact us so we can investigate and take appropriate steps to remove it.

10 Third Party Links

10 Third Party Links

Links may direct you to independently operated websites or services. Their privacy notices explain their practices. This policy does not govern information you provide directly to those independent services. Our use of Framer and GHL for our own website functions is addressed in the provider section above and does not remove our obligations for information we handle.

11 Policy Changes

11 Policy Changes

We may update this policy when our website, practices, or legal requirements change. The current version will be posted with a revised date. Where required, we will provide additional notice or obtain consent before applying a change to information already collected.

12 Contact

12 Contact

For privacy questions or requests, contact:

Stellar IT Services doing business as Ox & Anchor

Email: info@stellar-itservices.com

Mailing address: Po box 1691 – Afton, Wy 83110